Digital & Marketing at Hastings Direct

From the tone of voice in our letters to the look and feel of the website, in Digital & Marketing we look after everything that connects us with our customers. As Hastings Direct becomes an even more digital business, our teams are at the heart of it all, driving change and ensuring we develop a high quality digital service proposition that makes a real difference for our customers.

We’re involved in a wide range of interesting and challenging projects, from developing new TV adverts, to creating digital capabilities on our website and developing a brand-new app. So, we look for people with a variety of creative and commercial skills.

Join us and you’ll play a vital role in enabling Hastings Direct to grow. By helping to improve how our customers view and experience Hastings Direct, you’ll not only add value to the business, but you’ll have plenty of opportunities to develop your skills and build a rewarding and enjoyable career.

Our Digital & Marketing teams

Acquisition and Brand

Acquisition and Brand

As owners of the Hastings Direct brand, we aim to increase awareness of it and drive high quality traffic to our website through targeted digital marketing and advertising.

Digital New Business

Digital New Business

This team develops, optimises and manages the processes behind the online experience for new customers. So, wherever they come into contact with us - on our own websites, or through price comparison sites - they receive a quality experience.

Digital Service

Digital Service

Whenever our customers deal with us digitally - from downloading policy documents, to adding a driver to their policy or making a claim - we make sure they have a great experience. So, we cover all online and mobile platforms.

Marketing Performance

Marketing Performance

We analyse all our business data to create insights that help us decide the best ways to communicate with our customers. It’s about understanding how and why they buy insurance and deciding where to invest to engage with them.

Price Comparison Website Management

Price Comparison Website Management

Our relationships with the price comparison websites are key to our business and in this team, we manage, develop and optimise them.

Meet some of our Digital & Marketing team

Ben Tomasetti
Digital & Marketing Director

I’d worked in the business before and had a number of friends still here. The combination of great people, a clear vision and a focus on getting the job done meant it was a no-brainer to come back. The thing I like best about working here is that we’re single-minded about creating positive change for our customers and continuously improving what we do. I really enjoy the open and honest culture, too - there’s none of the politics you often find in large organisations. It’s great having an on-site Costa too!

Daniel le Roux
Marketing Partnerships Performance Manager

My role involves analysing performance data from price comparison websites to understand the impact of our actions and find new opportunities. It’s a mixture of very numerical work and being able to explain the message behind the numbers to others. I love the sheer breadth and pace - we deal with over 150 million motor insurance quotes a year, so you can make a significant difference. Although our work’s time pressured and critical, we try to balance that out with social tasks. For example, last year we did the ‘Pier-to-Pier’ challenge, walking 16 miles from Eastbourne to Hastings to raise funds for a local charity.

David Norman
Senior Front-end Web Developer

I joined because Hastings Direct offered a combination of a great company ethos, opportunities for career progression, an attractive role and the perfect location for me. I could see it was developing at a rapid pace and wanted to be part of that. There are plenty of reasons why I’ve stayed for six years. My role’s creative, challenging and rewarding and I’ve progressed steadily. I also work with some great people and the business is continuing to perform consistently well. I think that’s down to the positive, professional, yet relaxed atmosphere - it makes for an enjoyable place to work.

Where our Digital & Marketing teams are based

Not every one of our roles are available in all our Hastings Direct offices. Here are where you can find the roles you are interested in.

Latest jobs

Here are just some of the vacancies that we currently have in Digital & Marketing. Simply, click on the 'Full details' button to find out more. You can see all the jobs we have here by clicking the 'Search all jobs' button.

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